How Customer Reviews Benefit Our Customers We Can Do That!
Hammond Services

How Customer Reviews Benefit Our Customers

Technician with the words: "New on the blog: How reviews benefit the Hammond customers"

If you have done business with Hammond Services, you have probably been asked to give us a review of your experience. We understand our customers are just as busy as we are, so we try to make the review process as simple as possible. Our reviews only take about 30 seconds and can be done from your mobile phone.

To illustrate the importance of these reviews, we wanted to take a moment to explain how they help us improve our service for you, the customer.

Currently Hammond Services and its marketing team use a software that compiles all reviews into one dashboard. Owners David and Lisa Hammond have access to this dashboard and receive regular emails when customers provide feedback. This allows us to address concerns immediately and to keep a finger on the pulse of our business, so we know exactly how well we’re delivering on our promise to offer the best customer service in the business.

Your reviews allow us to see how we’re doing – from your perspective, and the feedback you provide can help us improve our processes and deliver better service. When you leave us a review, you have the opportunity to let us know what is most important to you, because when you let us into your home we want you to feel confident about the services you’re receiving.

Thank you for choosing Hammond Services and for helping us continue to deliver only the best service to our customers.

Categories

Treating Customers Like Family

Read our reviews!
  • “I always feel confident that when my house has a need: furnace, plumbing, electrical--I can depend on Hammond to be right here asap to take care of my problem. They have been coming to my house for ...”

    - Linda W.
  • “David came and replaced a thermostat that was the wrong one ! Highly knowledgeable tech who explained how the new thermostat worked. Very impressed with knowledge and thoroughness. He has to be a ...”

    - Lawrence M.
  • “I have used Hammond Services for some time now, everyone’s so polite and helpful. I have one of the planned maintenance packages and I’m so glad I did this, it really gives me peace of mind knowing my ...”

    - Allison B.
  • “I had a shower faucet and the hot water in the kitchen both leaking. Our toilet was running constantly too. I made an appointment on Tuesday for today. The lady, Sara, I spoke to on the phone was very ...”

    - Melissa G.
  • “I have been using Hammond Services since 2004. I highly recommend them to others. I was having a heating problem and called Hammond. They sent Technician David Clemmer and his helper Antonio Tabron, ...”

    - John E.
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The Hammond Difference

  • Longevity & Community-Driven

    We've provided over 40 years of service in the area.

  • Emergency Service Available

    We offer 24/7 emergency service for plumbing, HVAC and electrical. We never leave our customers hanging.

  • Financing & Special Offers

    Not only do we offer financing but we're happy to offer seasonal specials for additional savings.

  • Large Service Area

    We proudly serve the Greater Southern Atlanta area.

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